We ship our products to over 100 countries across the world. We will send you a confirmation email once you place your order and most orders will be processed within 1-2 working days. In rare cases, it may take 3-5 working days to be processed.
*Note: Happy Chinese Spring Festival! We're on holiday from Jan 20 to Jan 26. Orders will be processed after Jan 26. We regret any inconvenience caused and wish you have a great year of the Rabbit!
1. Shipped from:
⦁ US/China Warehouse
2. Shipping Ways:
⦁ Special Line-YW
⦁ Economy Packet-YW
3. Shipping Time and Cost:
The shipping time and cost are depend on the items you choose, the situation of warehouses and delivery area. The specific shipping time and shipping cost will be calculated at check out.
⦁ US (excluding overseas territories and small islands) : Free shipping (7-14 working days) or standard shipiing (3-5 working days) can be chosen. Standard shipping may charge addtional shipping fee, suitable for products in stock in our USA Warehouse.
⦁ UK: Free shipping (7-14 working days)
⦁ Most countries in Asia, Europe and Oceania: Free shipping (7-30 working days)
⦁ Rest of the world: The shipping cost and time depends on the specific country you live in. Please check out at our Shipping Policy.
**For very few special items, customers in most countries may be charged 3.99 USD for shipping. Don't worry, this is very rare.
Click here to our Shipping Policy.
If you are not completely satisfied, we will provide a refund or exchange of the item within 60 days of purchase in most cases.
1. What items are returnable?
⦁ Within 60 days of your purchase
⦁ The product is unused
⦁ In the original packaging
2. If the return is caused by buyer, buyer is responsible for shipping costs. The specific cost should depend on the courier company you choose. If the return is caused by seller, the goods recevied are damaged or incorrect, buyer is not responsible for the shipping costs and not charged a restocking fee for returns.
3. In most cases, 100% refund is guaranteed if item is in original condition. And 20% restocking fee may be charged for return reasons not due to seller error.
Please contact us at firstname.lastname@example.org when you wish to return an item. Our customer service team will review the return request and send you further instructions.
Click here to our Retrun & Refund Policy.